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Help Desk

The Technology Support team is available to assist you!
 
For Teachers and Staff: Please submit an Incident IQ Ticket.
*remember to check your tickets periodically for updates and/or questions from our team.
 
For Students 7th-12th:
During the School Year - see your Student Tech Team for technical support.
During the Summer Break - submit a Ticket by clicking on this link to Incident IQ for Device Support.
 
For Students K-6 with an RCSD issued device:
During the School Year - see your child's teacher for assistance.
During the Summer Break - submit a Ticket by clicking on this link to Incident IQ for Device Support.
 
If you need assistance with completing the Incident IQ ticket - click on the instructions link.
 

Some issues can be resolved over the phone while some questions may need a little more time to get resolved.

We use email as our primary method of communication. However, if you need additional information, please call (601) 825-8324.

Please note - Summer Drop Off and Pick Up hours at the Technology Office are:

Tuesday and Thursday 8:30 AM - 3:30 PM

Thank you in advance for your patience!

Need Technical Support? We're here for you!
601.825.TECH (8324)